Policies

Planning Your Event 

Welcome to “Plated Catering” for the NYU Community! Our mission is to provide you with exceptional quality, outstanding service, and a creative culinary experience. Our onsite Catering Team is happy to assist you with the planning of your event and can be contacted at 212.998.6751 Monday thru Friday from 8:00 am. to 6:00 pm.

Overview: 

1. For events under 100 guests, orders must be confirmed by our Catering Team at least three (3) business days prior to the date of the event.
2. For events exceeding 100 guests, orders must be confirmed by our Catering Team at least five (5) business days prior to the date of the event.
3. All events are required to meet service minimums. For events that generate less than the minimum number of guaranteed guests, the minimum guest count will remain applicable.
4. Based on the nature of your event, additional fees may apply.

Cancellations: 

For events under 100 guests, a notice of cancellation must be submitted in writing at least three (3) business days prior to the day of the event. For events exceeding 100 guests, a notice of cancellation must be submitted at least five (5) business days prior to the day of the event. Events will be charged in full if these cancelation deadlines are not honored. Special consideration may be provided for weather related or natural disaster driven cancellations.

Guest Counts: 

For events under 100 guests, a guaranteed guest count must be received three (3) business days prior to the event. For events exceeding100 guests, the guaranteed guest count must be received five (5) business days prior to the event.

Event Time: 

Events are billed in four-hour increments. Events exceeding four hours may be subject to additional service fees.

Green/Sustainable Campus: 

Green/Sustainable Campus: Events will, depending upon building and function, include disposable and compostable plates, cups and plastic ware. Upgraded disposables and china are available upon request for an additional fee. China over 50 attendees requires a rental charge, depending upon building and function.

Dietary Preferences and Restrictions: 

Plated Catering is happy to accommodate most dietary preferences and allergy restrictions. However, if you are unsure or have any special requests, please do not hesitate to contact the Catering Team at 212.998.6751.

Alcohol: 

Plated Catering is committed to providing a healthy and safe event environment. The following guidelines must be adhered to when organizing and hosting any University event where alcohol is served:

1. Security will be made aware of all events where alcohol will be served.
2. Our TIPS certified service team will be responsible for ensuring any guest consuming alcohol is of legal age.
3. Plated Catering will staff each event to support bar service based on the following guidelines:
1. One TIPS certified bartender will be provided for every 40 guests.
2. One TIPS certified Plated team member will be present for any event over 40 guests for age verification.
4. Plated Catering will arrange for security personnel to support any event where alcohol is served. One security guard per 100 guests will be provided and charged to the event.
5. All alcohol must be purchased through and provided by Plated Catering.
6. No alcohol may be removed from the event space.
7. Alcoholic beverages can only be served in approved campus venues.

Linen: 

Basic linen will be provided at no charge for all food and beverage displays. Linen for seating tables, registration tables, or any other linen needs or upgrades can be provided and will be charged to the event.

Tax Exemption: 

All internal NYU events are considered to be tax exempt. External groups not associated with NYU must provide a current certificate of Tax Exemption.

Service Staff: 

• Service Staff: Wait staff is charged at $43.19 per hour with 5 hour minimum totaling $215.85 per staff member.
• The number of wait staff needed will depend on the size and scope of each event.

Bottle Water Ban: